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Ethics & Compliance

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Explore our Ethics & Compliance Courses

Business Ethics

Navigate complex ethical decisions in today's interconnected business world. Explore fundamental ethical principles, cultural considerations, and decision-making frameworks. Learn to foster ethical leadership and build a strong organizational culture while operating effectively across diverse global markets.

 

Modern Slavery

Learn more about the critical issue of modern slavery worldwide. You'll explore its definition, recognise various forms, and learn to spot telltale signs. Get equipped with actionable steps for addressing potential cases and demystify the international legal landscape surrounding business and corporate responsibilities. You'll be empowered to actively combat modern slavery, ensuring a more ethical and compliant workplace.

 

Vulnerable Customers

This comprehensive CPD-certified course explores the critical topic of vulnerable customers in the workplace. Learn to identify and support vulnerable customers, understand regulatory requirements, and develop an effective Customer Vulnerability policy. Gain insights into assessing and responding to vulnerable customer needs, while mastering monitoring and reporting mechanisms. Equip yourself with the knowledge and skills to ensure ethical, compliant, and compassionate treatment of vulnerable customers no matter your industry, enhancing your organisation's reputation and customer trust.

 

Whistleblowing

Discover the pivotal role of whistleblowing in safeguarding organizational integrity and public safety. Learn to distinguish whistleblowing from personal grievances, and understand the process of making a qualifying disclosure. This engaging CPD-certified course covers both internal and external reporting mechanisms, delves into your legal protections, and outlines best practices for effective follow-through. Plus, you'll explore how to foster a supportive environment and robust policies to empower and protect whistleblowers. Equip yourself with the knowledge to make a difference and uphold ethical standards within your organization.

 

Business Continuity Planning

Master the essentials of protecting your organization from disruption. Learn to develop, implement, and maintain effective business continuity plans through practical frameworks and real-world examples. Explore the BCM lifecycle, risk assessment, plan development, testing procedures, and strategies to overcome common implementation challenges.

 
 

Code of Conduct

Dive into the Financial Conduct Authority (FCA) Code of Conduct with this CPD-certified course for financial services professionals. Master the FCA regulations, including Individual and Senior Manager Conduct Rules. Explore the critical importance of compliance, understand the consequences of non-adherence, and develop strategies for ongoing compliance. Empower yourself to maintain integrity and professional conduct in your role, and navigate the complex regulatory landscape of the financial sector.

Conflict of Interest

Develop essential skills to identify, prevent, and manage conflicts of interest in the workplace. Learn to recognize different types of conflicts, understand their implications, and implement effective strategies to handle them professionally. Master best practices for maintaining integrity and protecting organizational reputation.

 

Treating Customers Fairly

This course explores the FCA's Treating Customers Fairly initiative, equipping financial services professionals with essential knowledge to embed fair treatment principles in daily operations. Learn how TCF connects to regulatory frameworks, understand the six consumer outcomes, identify warning signs of non-compliance, and distinguish between good and bad practices to deliver positive customer experiences.

 

Consumer Duty

This CPD-certified micro-course is designed to provide a comprehensive understanding of consumer duties in the financial services sector, focusing on compliance with the Financial Conduct Authority (FCA) standards. Participants will gain insights into the FCA’s vision, key regulations, and best practices to ensure fair treatment of customers, particularly vulnerable ones. Through a series of focused lessons, learners will explore the principles, rules, and practical measures essential for maintaining compliance and fostering consumer trust.