Financial & Business Integrity
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Anti-Corruption and Anti-Bribery
Anti Money Laundering and Terrorist Financing
Explore the essentials of combating money laundering and terrorist financing with this CPD-certified micro-course. Learn to identify, assess, and manage risks associated with illegal financial activities, covering key legislation, detection techniques, and preventive measures to safeguard your organisation.
Anti-tax Evasion
Client Money Training (CASS)
Client money rules protect client funds and uphold trust in financial services. Learners explore what qualifies as client money, how segregation and trust accounts operate, and the responsibilities under the FCA’s CASS framework. Practical scenarios highlight reconciliations, governance, reporting, and ways to avoid common compliance pitfalls.
Competition Law Compliance
The training explains the principles of UK competition law and why compliance matters for every business. Learners explore key risks such as anti-competitive agreements, cartels, resale price maintenance, and abuse of dominant market position, with practical examples of what crosses the legal line. It provides guidance on best practices, staff training, and responding to regulator investigations, helping organisations avoid penalties, protect their reputation, and compete fairly.
Complaints Handling
Master essential complaints handling skills for financial services. Learn FCA DISP requirements, proper procedures from receipt to resolution, recording obligations, and best practices for customer interactions. Covers vulnerability considerations, mis-selling complaints, and Financial Ombudsman Service processes. Transform complaints into opportunities while ensuring full regulatory compliance.
CONC - Consumer Credit Regulations
This UK financial compliance course covers CONC (the Consumer Credit Sourcebook) regulations essential for consumer credit firms. Learn conduct standards, financial promotions rules, pre-contractual requirements, and responsible lending practices to ensure FCA compliance and avoid regulatory sanctions.
Conflict of Interest
Develop essential skills to identify, prevent, and manage conflicts of interest in the workplace. Learn to recognize different types of conflicts, understand their implications, and implement effective strategies to handle them professionally. Master best practices for maintaining integrity and protecting organizational reputation.
Consumer Duty
This CPD-certified micro-course is designed to provide a comprehensive understanding of consumer duties in the financial services sector, focusing on compliance with the Financial Conduct Authority (FCA) standards. Participants will gain insights into the FCA’s vision, key regulations, and best practices to ensure fair treatment of customers, particularly vulnerable ones.
Economic Sanctions
Economic sanctions restrict trade, goods, services, and technology to influence the behaviour of targeted states, groups, or individuals. They can apply to entire industries, exports, or imports not just financial assets. Understanding these measures helps employees recognise prohibited transactions, manage supply chain risks, and ensure compliance with international restrictions.
Environmental, Social and Governance (ESG)
ESG compliance in finance focuses on managing sustainability risks, ensuring transparent disclosures, strengthening governance, and avoiding misleading claims. It helps financial institutions align operations with regulatory expectations and build long-term stakeholder trust.
FCA Code of Conduct
Dive into the Financial Conduct Authority (FCA) Code of Conduct with this CPD-certified course for financial services professionals. Master the FCA regulations, including Individual and Senior Manager Conduct Rules. Explore the critical importance of compliance, understand the consequences of non-adherence, and develop strategies for ongoing compliance.
FCA Senior Managers & Certification Regime
Financial Crime Prevention
Employees gain a clear understanding of what financial crime is, why it poses serious risks to businesses, and how to recognise common types such as fraud, bribery, money laundering, and sanctions breaches. The training highlights red flags, prevention measures, and reporting procedures under UK law, helping staff stay vigilant and compliant.
Financial Sanctions
Foreign Corrupt Practices Act
Navigate the complexities of anti-corruption compliance under the FCPA. Learn to identify red flags, implement effective prevention strategies, and understand enforcement risks. Master practical approaches to preventing bribery, maintaining accurate records, and developing robust compliance programs across international operations.
Fraud Prevention
Gifts & Hospitality
Insider Dealing
Delve into the topic of insider dealing in financial services, from identifying inside information to understanding legal consequences. This CPD-certified course covers types of insider dealing, regulatory requirements, and prevention strategies. Essential training for anyone working in FCA-regulated firms to protect themselves and their organisation from insider dealing risks.
Introduction to Financial Regulation
This course delves into UK's financial regulatory framework, covering the roles of the FCA and PRA. Learn about regulatory cycles, the Principles for Businesses, customer categorisation, the new Consumer Duty, and the Senior Managers and Certification Regime. Gain a solid foundation to navigate compliance requirements in the UK financial services industry.
Know Your Customer
This short course provides essential training on Know Your Customer (KYC) compliance under UK regulations. Learn to identify customers, verify beneficial ownership, assess risk levels, and conduct ongoing monitoring to prevent financial crime. Understand your legal obligations and how to protect yourself and your organisation from regulatory penalties.
Market Abuse
MiFID II e-learning
MiFID II strengthens transparency, fairness, and investor protection in financial markets. The course explains key obligations around client classification, conduct standards, product governance, disclosures, and reporting. Learners will gain practical guidance on applying these rules to everyday decisions, helping them protect investors, meet FCA standards, and support a culture of compliance.
Product Governance
This course explains the framework for product governance, focusing on investor protection, fair conduct, and accountability. Learners explore the responsibilities of both manufacturers and distributors, including target market definition, distribution strategies, and ongoing product reviews. By applying these principles, firms can meet regulatory obligations, avoid mis-selling, and deliver products that serve client needs.
Risk Management
Master the essentials of risk management with this practical course. Learn how to identify, assess, and respond to risk across operations, strategy, and compliance. Discover frameworks like MoR, meet regulatory expectations, and build a risk-aware culture across all levels of your organisation.
Senior Management Arrangements, Systems and Controls (SYSC)
Learners explore the FCA’s SYSC framework, which sets out how firms must be governed, controlled, and held accountable. The training highlights senior managers’ personal responsibility for oversight, even when tasks are delegated, and provides guidance on allocating and documenting responsibilities.
Suspicious Activity Reporting
This course covers UK Suspicious Activity Reporting requirements for financial crime prevention. Learn to: - identify money laundering and terrorist financing red flags - understand legal obligations under POCA and TACT - master the SAR submission process via NCA's portal - maintain strict confidentiality to avoid tipping-off offences Essential training for all employees handling financial transactions.
Training and Competence
The course introduces the FCA’s Training and Competence (T&C) regime, explaining how firms must ensure employees are suitably qualified, supervised, and continuously developing their skills. Learners explore how competence is assessed, maintained, and evidenced through CPD, supervision, and record-keeping. By following best practices, firms can protect consumers, meet regulatory standards, and build a culture of professionalism and accountability.
Treating Customers Fairly
This course explores the FCA's Treating Customers Fairly initiative, equipping financial services professionals with essential knowledge to embed fair treatment principles in daily operations. Learn how TCF connects to regulatory frameworks, understand the six consumer outcomes, identify warning signs of non-compliance, and distinguish between good and bad practices to deliver positive customer experiences.
Vulnerable Customers
This comprehensive CPD-certified course explores the critical topic of vulnerable customers in the workplace. Learn to identify and support vulnerable customers, understand regulatory requirements, and develop an effective Customer Vulnerability policy. Gain insights into assessing and responding to vulnerable customer needs, while mastering monitoring and reporting mechanisms.