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The IT Services Challenge
Time Constraints & Training Costs
Every training hour directly reduces billable time while new consultants require extensive onboarding that pulls senior engineers away from revenue-generating projects
Compliance Complexity
Cybersecurity, data protection, SOC 2, ISO 27001 — one mistake can cost your reputation and business
Service Inconsistency
Without proper training, service quality varies wildly, leading to client dissatisfaction and lost contracts
Why 5Mins Works
Transform how your IT services business approaches training with our proven methodology
Microlearning That Sticks
5-minute daily lessons fit perfectly into pre-shift briefings. Staff learn faster and retain 3x more information than traditional training.
Role-Specific Pathways
Automated training paths for support engineers, network admins, security analysts, service desk, and IT management. Everyone gets exactly what they need.
Zero Admin Burden
Automatic enrolment, progress tracking, certification management, and compliance reporting. Your managers can focus on operations.
Where 5Mins Delivers Impact
Comprehensive training solutions designed specifically for IT services operations
Technical Skills & Security
Cybersecurity, cloud security, network security, and incident response training
Service & Client Experience
Client communication, complaint handling, and service excellence
Leadership Development
Build high-performance teams and manage service quality effectively
Rapid Onboarding
Get new technical staff productive in days with structured learning paths
Where 5Mins.ai delivers impact
Regulatory Updates
Rapidly deploy training on new regulations like Consumer Duty, ESG requirements
Refresher Training
Automated annual compliance refreshers with spaced repetition
Audit Readiness
Real-time dashboards and instant reporting for regulators
Global Compliance
Consistent training across all geographies and business units
Fast Time-to-Productivity
Get new hires up to speed 3-5x faster with bite-sized learning
Mobile-First Experience
Complete onboarding anywhere, anytime on any device
Role-Based Pathways
Personalised learning journeys tailored to each role
Progress Tracking
Monitor new hire progress with real-time analytics
200+ Skills
20,000 lessons across technical and soft skills
AI-Powered Learning
Personalised recommendations based on role and goals
Career Development
Build future-ready capabilities across your organisation
Skills Gap Analysis
Identify and close capability gaps with data insights
Manager Training
Develop effective leaders at every level
Communication Skills
Build confident communicators and presenters
Strategic Thinking
Cultivate decision-making and problem-solving abilities
Team Building
Foster collaboration and high-performing teams
Complete Training Library
Everything your IT services team needs to excel, from day one to career growth
HR & IT Compliance
Safeguard client and employee data, prevent cyber threats, and maintain compliance across regulated industries
- GDPR and Data Privacy
- Cybersecurity
- Equality and Diversity
- Preventing Harassment
- Modern Slavery
Workplace Health & Safety
Create safe environments, reduce workplace risks, and prepare teams to respond effectively
- Health & Safety Levels 1-3
- Manual Handling
- Fire Safety & Fire Wardens
- First Aid
- COSHH & Slips, Trips & Falls
Leadership Development
Develop practical leadership skills to build motivated teams and maintain service excellence
- Building High-Performance Teams
- Rapid Problem Resolution
- Managing Service Quality
- Managing Multiple Priorities
- Ethics and Integrity in Management
Service & Client Experience
Equip your staff with skills to deliver exceptional client service that exceeds expectations
- Complaints Handling
- Vulnerable Customers
- Guide to Customer Empathy
- Soft Skills for Operations Management
Wellbeing
Support wellbeing to ensure a healthier, more engaged workforce with respect, inclusion, and resilience
- Productivity & Prioritisation 101
- Overcome Conflict
- Build a Resilient Mindset
- Taking Care of Your Mental Wellbeing
- Keep Burnout at Bay
Personal Development
Build confidence and capability to support career growth and create stronger IT services teams
- Conflict Management
- Effective Time and Meeting Management
- Communicate with Confidence and Clarity
- Holding Your Team Accountable
- Team Building Handbook
Why teams love 5Mins.ai
