Skip to content

Bite-size your internal training at the touch of a button

Our AI system automatically converts your content to exciting and engaging bite-sized lessons in any format you want. Shorten training by 60 - 80%, boost engagement, and accelerate ramp by 3- 5x.

PDF to Flashcards
GIF Maker (1180 x 1080 px) (1)
PPT Bitesizing v2 (1)
Long Vid Bitesizing GIF
Client Money Training Course - 5mins AI

Client Money Training Course

Master CASS compliance, protect client assets, and ensure FCA regulatory adherence

Why Client Money Training Is Critical for Financial Services

FCA Principle 10 requires firms to arrange adequate protection for clients' assets, with severe enforcement action for breaches including unlimited fines and business restrictions. Proper segregation ensures client funds remain protected even during firm insolvency, maintaining market confidence and regulatory compliance across all financial services activities.

Our comprehensive course covers FCA Client Assets Sourcebook (CASS) requirements for protecting client funds. Learn segregation rules, trust account management, reconciliation procedures, and regulatory reporting requirements under FCA Principle 10. Designed for financial services professionals, compliance officers, and anyone handling client money including insurance brokers, investment advisors, and banking staff.

Why This Training Is Essential for Your Organization

Client money failures result in significant regulatory sanctions, devastating reputational damage, and potential widespread client harm across financial services sectors. With increasing FCA scrutiny under the Senior Managers and Certification Regime, senior managers face direct personal accountability for effective governance and control frameworks protecting client assets.

Recent enforcement actions demonstrate the severe consequences of CASS breaches, including multi-million pound fines, business restrictions, and senior manager prohibitions. Organizations must ensure all staff understand their responsibilities for client money handling, segregation requirements, and escalation procedures to maintain regulatory compliance and protect both client interests and business continuity.

Learning Outcomes

Master Client Money Definition and Framework

Understand comprehensive client money definition with practical examples and explore CASS framework requirements for all business types.

Apply Segregation Rules

Prevent co-mingling of client and firm funds through proper trust account arrangements and statutory versus non-statutory structures.

Manage Trust Account Operations

Master bank account setup, acknowledgment letters, timely depositing procedures, permissible withdrawals, and record-keeping systems.

Execute Reconciliation Procedures

Perform client money calculations, handle shortfalls and surpluses, conduct external reconciliation, and complete CMAR returns.

Implement Governance Frameworks

Establish SMCR accountability structures, breach reporting procedures, and continuous improvement processes for CASS compliance.

Course Modules

Introduction to Client Money and CASS

Learn client money definition with practical examples, understand who is protected under CASS regulations, and explore FCA Principle 10 requirements. Master the regulatory context and Client Assets Sourcebook framework applicable to all financial services business types.

Segregation Basics and Trust Arrangements

Understand why client money must be held in separate trust accounts and the strict prohibition on co-mingling with firm funds. Learn about statutory versus non-statutory trust arrangements and proper handling procedures when passing money to third parties.

Insurance Case Study: Risk Transfer vs Trust

Explore risk transfer arrangements that deem premiums paid to insurers and understand when brokers hold client money under CASS 5. Learn key differences between trust types and varying insolvency protection outcomes for clients.

Day-to-Day Handling: Accounts and Controls

Master client bank account setup including acknowledgment letters, timely depositing procedures, and permissible withdrawal categories. Implement proper record-keeping systems and compliance oversight with clear escalation channels.

Calculations and Reconciliations

Perform monthly client money calculations comparing resources versus requirements. Handle shortfalls and surpluses through immediate remediation procedures, conduct external reconciliation, and complete regulatory reporting including CMAR returns.

Governance, Errors, and Continuous Improvement

Establish governance frameworks with SMCR accountability and collective responsibility structures. Avoid common pitfalls, understand enforcement consequences, and implement best practices for breach reporting to FCA with remediation plans.

Role-Based Best Practices for Client Money Compliance

1. Financial Services Firms

  • Establish separate client bank accounts with proper acknowledgment letters
  • Implement daily segregation procedures and maintain accurate audit trails
  • Perform monthly reconciliations with immediate shortfall remediation
  • Ensure timely CMAR return submissions and regulatory reporting

2. Compliance and Risk Teams

  • Develop governance frameworks with clear SMCR accountability structures
  • Establish breach reporting procedures and remediation protocols
  • Conduct regular CASS training updates and competency assessments
  • Monitor third-party arrangements and outsourcing relationships

3. All Staff Handling Client Money

  • Identify client money correctly and never co-mingle with firm funds
  • Process receipts and payments promptly within regulatory timeframes
  • Maintain detailed transaction records with complete documentation
  • Escalate discrepancies immediately and understand breach consequences
Compliance Testimonials Slider

Why teams love us

"Our previous compliance training was like 3+ hours...Now literally in 20 minutes you got everything you need and the knowledge you need to retain. Every single one who's seen it, especially people working in hospitality for 5+ years, were insanely happy and impressed."
Dimitar Dimitrov
Dimitar Dimitrov LinkedIn
Training Manager
Paris Baguette Logo
"5Mins.ai provides a readymade solution that allows me to provide tailored, up-to-date training to the entire firm while I build out our compliance function. It's scalable, efficient, and gives me reassurance."
Abdul Gofur
Abdul Gofur LinkedIn
Head of Compliance & Anti-Financial Crime
"The platform is incredibly user-friendly and the content is engaging. We saw an 84-85% activation rate in the first week, and it has made our onboarding process much slicker and easier."
Chantelle Hazell
Chantelle Hazell LinkedIn
HR Manager
Iken Logo
"5Mins.ai has transformed our compliance training. It's a much more efficient and user-friendly process, and we can now monitor progress and ensure information is retained."
Lucy Wyborn
Lucy Wyborn LinkedIn
Director of Learning and Development
ICAB Logo
"5Mins.ai saved our employees two to three hours on compliance training, which is a huge amount for an 80-person company. The platform is user-friendly, and the ability to create and push out playlists is a game changer."
Sarah Richardson
Sarah Richardson LinkedIn
Talent Partner
Altruistiq Logo

Thousands of Teams Trust 5Mins.ai with their Compliance

zoe-logo-brand
PB_LOGOS
bigfangcollective_logo
640px-HP_logo_2012.svg
GB_BIG-234d6264
holiday-extras-horizontal-web
Screenshot 2025-07-09 at 14.34.51
Compliance Training Section
Compliance Training

Compliance training that your team won't dread

Compliance training and maintaining compliance is critical, but let's be honest, no one really likes doing it.

With 5Mins.ai you can:

  • Speed up training by 3 - 5x
  • Save your employees hours
  • Boost engagement by 6 - 10x
  • Gamify the full training experience
GET STARTED
Two Column Text & Video

Kill the admin headache

Save up to 20 hours EVERY MONTH on compliance training admin through 5Mins.ai's system.

Fully automate enrolment, reporting and reminders. Never have to chase your team to do their compliance training, or scramble through spreadsheets for completion reporting ever again.

Client Money Training - FAQ

Frequently Asked Questions

What is client money and how is it defined under CASS?
Client money is any amount held or received on behalf of another party during regulated activities, including insurance premiums, investment deposits, and advance professional fees that must be segregated from firm funds under FCA Client Assets Sourcebook requirements.
Why is client money training essential for financial services firms?
It ensures compliance with FCA Principle 10, prevents regulatory breaches resulting in unlimited fines and business restrictions, protects client assets during firm insolvency, and maintains market confidence through proper segregation and governance procedures.
What are the key CASS requirements I need to understand?
The Client Assets Sourcebook requires segregation of client money in trust accounts, accurate record-keeping with audit trails, regular reconciliations comparing resources to requirements, and regulatory reporting including CMAR returns to protect client assets comprehensively.
How do I handle client money correctly to ensure compliance?
Hold client money in separate trust accounts immediately upon receipt, never co-mingle with firm funds, maintain detailed transaction records, perform monthly reconciliations with immediate shortfall remediation, and report breaches to FCA promptly with remediation plans.
ADA Compliance for Managers

Stay compliant with Client Money Training (CASS) in minutes, not hours.

With 5Mins.ai, CASS Compliance Training rules become snack-sized videos managers watch.

  • Fully automated tracking eliminates manual follow-ups.
  • Live dashboards prove compliance in a single click.
  • Super-short 3–5-minute lessons keep learning efficient.

Ready to Master Client Money Compliance?
Join financial services professionals protecting billions in client assets with expert CASS training.
👥 50,000+ Learners • 🚀 98% Completion Rate
🏆 Leader in Compliance Training

G2 Logo CPD Certified

Get started for Free