How nsave Transformed Fintech Compliance Training with Mobile-First Learning

When nsave's compliance team faced the challenge of delivering effective training in a fast-paced fintech environment, traditional classroom-based approaches weren't cutting it. Employees were constantly in meetings, solving problems on the go, and struggling to find dedicated time for compliance education.

The existing program was consuming massive resources with questionable results.

The compliance manager explains: "In a fintech on a given day is pretty full-on, everybody's doing different things, no two days are the same. We don't have the luxury of having set times where we can do training because people just have meetings all the time."

The old approach combined online and classroom sessions that demanded significant coordination and required dedicated time slots with physical presence. Manual record-keeping was time-consuming and unreliable, whilst constant material updates were needed. Even worse, engagement was practically non-existent, with limited ability to assess and track learning outcomes.

"The biggest challenges were engagement, testing knowledge levels, keeping a record of attendance and updating materials," admits the compliance manager.

This inefficient cycle was draining resources, frustrating employees, and failing to deliver the compliance outcomes the company needed. Something had to change.