paris-baguette-mark

From 4-Hour Onboarding to 20-Minute Compliance: How Paris Baguette Transformed Hospitality Training

See how Paris Baguette transformed hospitality training: 4 hours reduced to 20 minutes, 93%+ audit scores achieved, and thousands saved in labour costs.

The Old Way: Time-Intensive and Cost-Prohibitive

Before implementing 5Mins.ai, Paris Baguette's training process was both cumbersome and expensive. Using a well-established but rigid corporate LMS, they faced multiple challenges that directly impacted their bottom line and operational efficiency.

✗ Over 4 hours of mandatory onboarding: New starters required extensive time away from the floor for compliance training alone

✗ Significant labour costs: Employees couldn't work until training was complete, creating a substantial financial burden

✗ Rigid, outdated platform: No innovation, no AI, no mobile flexibility for staff constantly on their feet

✗ Poor user experience: Chunky, heavy content that didn't suit modern learning preferences

Industry

Hospitality / Food Retail

No. of employees

1,000+

Location

Multiple locations across the UK

About: Paris Baguette is a French-inspired bakery café chain offering artisan bread, pastries, cakes, and sandwiches. Originally founded in South Korea in 1988, the brand has expanded globally with locations across the UK. The company emphasises quality ingredients and skilled craftsmanship whilst maintaining efficient operations across their restaurant network.

Paris Baguette - Transforming Training Experience

Transforming the Training Experience

📱

Mobile-First Accessibility

Staff can train in flow of work or in between shifts on any device

⚡

Bite-Sized Learning

Short courses that maintain attention without overwhelming learners

🤖

AI-Powered Platform

Smart, innovative technology that adapts to modern learning needs

Immediate Impact: Dramatic Improvements

OLD APPROACH

⏱️ Over 4 hours per person

🔧 Rigid, no AI, outdated

📉 95-100% (with constant chasing)

💻 Desktop-only, location-dependent

😓 Tedious, time-consuming

💰 Significant cost burden

→

NEW APPROACH

⚡ ~20 minutes (80% reduction)

🤖 AI-powered, flexible, modern

✅ 95%+ achieved (early stages)

📱 Mobile-first, anywhere, anytime

😊 "Insanely happy" feedback

💸 Dramatically reduced

Cost Savings Example

With staff typically earning £11-15/hour, reducing onboarding from 4 hours to 20 minutes saves approximately £40-55 per employee. For a team of 100 staff, that's £4,000-5,500 in direct labour cost savings.

Key Success Factors

Key Success Factors

🎯

Massive Time Savings

From 4+ hours to ~20 minutes for mandatory compliance training

💰

Significant Cost Reduction

Dramatic decrease in labour costs for training delivery

📱

Mobile-First Flexibility

Learn anywhere, anytime—perfect for hospitality shift patterns

🎮

Gamification & Engagement

Points, dashboards, and interactive elements drive completion

🤖

AI-Powered Innovation

Smart technology that adapts to modern learning needs

✅

Audit-Ready Excellence

93%+ scores across all locations with outstanding knowledge retention

Explore More Case Studies

Explore More Case Studies

Discover how BD.com cut training time in half with 5Mins.ai

How Linnk brought role specific skills-based training to their whole team while saving their HR team hours on admin

How 5Mins.ai's tailored training programmes drove org-wide AI literacy and boosted learning engagement by 200% at PayNet

How AZA Finance cut training cost by 30%, while boosting team performance

How Kuda's L&D generated a 150% ROI, increased onboarding completion rates by 40% with 5Mins.ai