Disability Awareness training

Six microlessons on the social model of disability, visible and hidden conditions, reasonable adjustments, inclusive language and legal rights, with situational tests and a certificate of completion.

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Disability Awareness (UK) course preview
6Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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  • 2Assessments
  • 6Microlessons
  • IncludedCertificate of completion
About this course

What the Disability Awareness course covers

This course builds disability awareness at work in six microlessons. It covers the legal definition of disability and the social model, visible and hidden conditions, barriers and reasonable adjustments, inclusive communication and language, discrimination and legal rights under the Equality Act 2010, and how to build a disability-inclusive culture.

Learning outcomes

What your people will be able to do

  • Explain the legal definition of disability and rights under the Equality Act 2010
  • Compare the medical and social models of disability, and spot barriers to access
  • Recognize visible and hidden disabilities, and the reasonable adjustments that help
  • Use inclusive communication, respecting each person's language preferences
  • Apply legal duties to prevent discrimination and make adjustments proactively
  • Build accessible, psychologically safe ways of working, and keep reviewing them
Course contents

6 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Understanding Disability
2Types of Disabilities & Hidden Conditions
3Barriers & Reasonable Adjustments
4Communication & Inclusive Language
5Disability, Discrimination & Legal Rights
6Creating a Disability-Inclusive Workplace Culture

  1. Understanding Disability: The legal definition of disability and the social model.
  2. Types of Disabilities & Hidden Conditions: Visible and hidden conditions, and why you can't always tell.
  3. Barriers & Reasonable Adjustments: Common barriers at work and the adjustments that remove them.
  4. Communication & Inclusive Language: How to communicate inclusively and respect language preferences.
  5. Disability, Discrimination & Legal Rights: Discrimination and the legal rights disabled people have at work.
  6. Creating a Disability-Inclusive Workplace Culture: Everyday actions that help everyone thrive.
A 5Mins certificate of completion for Disability Awareness (UK), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Disability Awareness (UK).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Every employee who wants to work well with disabled colleagues and customers
  • Managers who agree reasonable adjustments and support their teams
  • HR and recruitment teams who design inclusive processes
  • Customer-facing teams who serve disabled customers

Laws covered

  • Equality Act 2010. Defines disability as a physical or mental impairment with a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities, protects disabled people from discrimination and requires employers to make reasonable adjustments.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
Read the ICAB story
ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
See more customer stories
ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
Read the nsave story
★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Disability Awareness training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

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Free course catalogues

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Free PDF catalogues to share with your compliance lead, your managers or your board.

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UK compliance

UK Compliance Catalogue

Built for UK organizations, covering GDPR, RIDDOR, Martyn's Law, employment law and the regulations your team needs day to day.

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Compliance

Global Compliance Catalogue

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Your questions answered

Questions about Disability Awareness training

How long is the Disability Awareness course?

It's made up of 6 short microlessons. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and complete the situational tests. The record is stored in 5Mins for audits.

What is the social model of disability?

It says people are disabled by barriers in society, such as inaccessible buildings, processes or attitudes, rather than by their impairment. The course uses it to show how removing barriers helps.

What are reasonable adjustments?

Changes an employer makes so a disabled person isn't put at a substantial disadvantage, such as adapted equipment, flexible hours or changes to how work is done. The Equality Act 2010 makes this a legal duty.

Who should take this course?

Every employee, and especially managers, HR and recruitment teams. 5Mins also has a Neurodiversity Awareness (UK) course.

How often should staff take this training?

There is no fixed frequency in law. In 5Mins you can set the course to repeat, for example every 12 months, so refreshers happen automatically.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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