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FCA Conduct Rules for Solo-regulated Firms training

Six microlessons on meeting the FCA Conduct Rules in solo-regulated firms: the individual and senior manager rules in practice, the Consumer Duty and the cost of a breach, with situational tests and a certificate of completion.

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Meeting the FCA Conduct Rules in Solo-regulated Firms (UK) course preview
6Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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  • 2Assessments
  • 6Microlessons
  • IncludedCertificate of completion
About this course

What the FCA Conduct Rules for Solo-regulated Firms course covers

This course explains how to meet the FCA Conduct Rules under SM&CR in a solo-regulated firm, in six short microlessons. It covers which firm category you're in, the six individual conduct rules with real scenarios, the Consumer Duty, senior manager responsibilities and the consequences of non-compliance.

Learning outcomes

What your people will be able to do

  • Identify when SM&CR applies and classify solo-regulated firm categories correctly
  • Apply the six individual conduct rules to real workplace scenarios and decisions
  • Show integrity and due skill, care and diligence in your role
  • Make proactive disclosures and cooperate promptly with the FCA
  • Apply the Consumer Duty across the product lifecycle and for vulnerable customers
  • Evidence senior managers' reasonable steps, delegation oversight and control effectiveness
Course contents

6 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1The SMCR and Solo-Regulated Firms
2The Six Individual Conduct Rules
3ICR 1 and ICR 2 in Practice: Integrity, Skill and Diligence
4ICRs 3, 4 and 6 in Practice: Regulators, Customers and Consumer Duty
5Senior Manager Conduct Rules in Solo-Regulated Firms
6Consequences, Certification and Ongoing Compliance

  1. The SMCR and Solo-Regulated Firms: How SM&CR applies to solo-regulated firms and the different firm categories.
  2. The Six Individual Conduct Rules: The six individual conduct rules and who they apply to.
  3. ICR 1 and ICR 2 in Practice: Integrity, Skill and Diligence: What integrity and due skill, care and diligence look like day to day.
  4. ICRs 3, 4 and 6 in Practice: Regulators, Customers and Consumer Duty: Openness with regulators, treating customers fairly and good outcomes.
  5. Senior Manager Conduct Rules in Solo-Regulated Firms: Reasonable steps, delegation oversight and disclosure for senior managers.
  6. Consequences, Certification and Ongoing Compliance: What a breach means for you and the firm, and how certification works.
A 5Mins certificate of completion for Meeting the FCA Conduct Rules in Solo-regulated Firms (UK), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Meeting the FCA Conduct Rules in Solo-regulated Firms (UK).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Everyone in a solo-regulated firm that the conduct rules apply to
  • Advisers and client-facing staff applying the rules with customers
  • Senior managers in solo-regulated firms
  • Compliance teams building conduct rules training for the firm

Laws covered

  • Senior Managers and Certification Regime (SM&CR). Applies to FCA solo-regulated firms in core, limited scope and enhanced categories. The course explains which one you're in.
  • FCA Code of Conduct sourcebook (COCON). The six individual conduct rules and the senior manager conduct rules.
  • FCA Consumer Duty (PRIN 2A). Individual conduct rule 6 asks staff to act to deliver good outcomes for retail customers.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
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ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
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ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
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Interested in FCA Conduct Rules for Solo-regulated Firms training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

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Your questions answered

Questions about FCA Conduct Rules for Solo-regulated Firms training

How long is the FCA Conduct Rules for Solo-regulated Firms course?

It's made up of 6 short microlessons. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and complete both situational tests. The record is stored in 5Mins for audits.

What is a solo-regulated firm?

A firm regulated only by the FCA, not dual-regulated by the FCA and PRA. Under SM&CR, solo-regulated firms fall into the limited scope, core or enhanced category, and the course explains what each means.

Who should take this course?

Everyone in a solo-regulated firm that the conduct rules apply to, including advisers, client-facing staff and senior managers.

How often should staff take this training?

Firms must train staff on the conduct rules that apply to them, and many refresh it every year. In 5Mins you can set the course to repeat, for example every 12 months.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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