Start Free Trial

Handling Information in Care training

Five microlessons on confidentiality, the Caldicott Principles, secure systems, accurate care records and reporting information risks, with situational tests and a certificate of completion.

Start free trial
G24.6Capterra4.7
Handling Information in Care (UK) course preview
5Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

Compliance teams that chose 5Mins

Read their stories
Collingwood nsave ICAB Delamode LOQBOX Kennedys GSK Student Cribs Millennium Hotels Paris Baguette
  • 2Assessments
  • 5Microlessons
  • IncludedCertificate of completion
About this course

What the Handling Information in Care course covers

Confidentiality is a legal right, not a courtesy. This course covers the law and agreed ways of working for handling information in care, the Caldicott Principles, secure systems for accessing, storing and sharing records, keeping records up to date, complete, accurate and legible, everyday records from daily notes to MAR charts and handovers, and how to report a concern or a breach.

Learning outcomes

What your people will be able to do

  • Apply the law and the Caldicott Principles when sharing confidential information
  • Use secure systems and controls, including screen locking, role-based access and audit trails
  • Keep care records that are accurate, complete, legible and written at the time
  • Record medication on MAR charts precisely, including refusals
  • Use structured handovers such as SBAR to pass on essential information
  • Recognize and report data breaches and information risks quickly
Course contents

5 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Confidentiality, Agreed Ways of Working and the Law
2Secure Systems for Accessing, Recording, Storing and Sharing Information
3Keeping Records That Are Up to Date, Complete, Accurate and Legible
4Everyday Records in Care
5Reporting Concerns About Information Handling

  1. Confidentiality, Agreed Ways of Working and the Law: The duty of confidentiality, the Caldicott Principles and agreed ways of working.
  2. Secure Systems for Accessing, Recording, Storing and Sharing Information: Physical and digital safeguards for accessing, storing and sharing information.
  3. Keeping Records That Are Up to Date, Complete, Accurate and Legible: The four qualities of a good record and how to correct one properly.
  4. Everyday Records in Care: Daily notes, MAR charts, handovers and incident records done right.
  5. Reporting Concerns About Information Handling: What counts as an information concern and who to report it to.
A 5Mins certificate of completion for Handling Information in Care (UK), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Handling Information in Care (UK).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Care workers and senior carers
  • Nurses and team leaders who keep care and medication records
  • Registered managers, administrators and data protection leads
  • New starters in residential, nursing and home care

Laws covered

  • Regulation 17, Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Records about each person's care must be accurate, complete and contemporaneous, and kept securely.
  • UK GDPR and the Data Protection Act 2018. Health and care information is special category data that needs extra protection.
  • The Caldicott Principles. Eight principles for using and sharing confidential health and care information.
  • Human Rights Act 1998, Article 8. Everyone has the right to respect for their private and family life.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
Read the Collingwood story
ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
Read the ICAB story
ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
See more customer stories
ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
Read the nsave story
★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Handling Information in Care training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

Get a free sample lesson

Use your work email so we can arrange your demo.

We'll use your details to arrange your demo and contact you about 5Mins. See our privacy policy.

Free course catalogues

Take the catalogues with you

Free PDF catalogues to share with your compliance lead, your managers or your board.

Health & Social Care Compliance Catalogue cover
Health & social care

Health & Social Care Compliance Catalogue

Compliance training for health and social care teams, helping you meet regulatory standards and keep staff, patients and the people you support safe.

UK Compliance Catalogue cover
UK compliance

UK Compliance Catalogue

Built for UK organizations, covering GDPR, RIDDOR, Martyn's Law, employment law and the regulations your team needs day to day.

Global Compliance Catalogue cover
Compliance

Global Compliance Catalogue

Stay compliant across every market you operate in, with regulatory training covering GDPR, data protection, workplace safety and more.

Browse all course catalogues

Your questions answered

Questions about Handling Information in Care training

How long is the Handling Information in Care course?

It's made up of 5 microlessons, each under 5 minutes, plus two situational tests. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and complete the situational tests. The record is stored in 5Mins for audits.

What are the Caldicott Principles?

Eight principles for handling confidential health and care information. They cover justifying why information is used, using it only when needed, using the minimum necessary, sharing on a need-to-know basis and making sure people know how their information is used.

What makes a good care record?

It's up to date, complete, accurate and legible. Write it at the time or as soon as possible after, stick to facts and correct mistakes in a way that leaves the original visible.

How often should staff take this training?

Train people when they start and refresh it regularly, for example every 12 months or when systems or policies change. In 5Mins you can set the course to repeat automatically.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

Keep exploring

Related courses

Cybersecurity & Data Protection

UK GDPR & Data Law: The Data (Use and Access) Act 2025 Update

7 microlessons View course
Cybersecurity & Data Protection

Data Privacy Essentials (Global)

6 microlessons View course
Health & Social Care

Medication Practice & Awareness (UK)

6 microlessons View course
Health & Social Care

Professional Development in Care (UK)

5 microlessons View course
HR, Ethics & Conduct

Whistleblowing (UK)

6 microlessons View course
Health & Social Care

Duty of Candour (UK)

6 microlessons View course
All compliance micro coursesBrowse the course collection
Explore 5Mins

More free resources from 5Mins

Course collection5,000+ ready-made micro courses.Explore Course cataloguesFree PDFs to share with your team.Explore Customer success storiesFilms and case studies by industry.Explore WebinarsHR Declassified, AI Declassified and Inside 5Mins.Explore Templates and guidesSkills matrix templates and how-to guides.Explore BlogGuides on compliance, AI and leadership.Explore
Get started

Give your people compliance training they'll actually enjoy

Assign Handling Information in Care and 5,000+ other micro courses in minutes, or turn your own policies into microlessons with AI Studio.

Start free trial