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Global Know Your Customer (KYC) training

Two microlessons on Know Your Customer and customer due diligence, from the four-step KYC process to risk classification, with a situational test and a certificate of completion.

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Know Your Customer (KYC) (Global) course preview
2Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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Collingwood nsave ICAB Delamode LOQBOX Kennedys GSK Student Cribs Millennium Hotels Paris Baguette
  • 1Assessments
  • 2Microlessons
  • IncludedCertificate of completion
About this course

What the Global Know Your Customer (KYC) course covers

This short course covers Know Your Customer (KYC) compliance in two microlessons, based on international standards. It explains what KYC and customer due diligence are and why they matter, then walks through the four-step KYC process: identifying customers, verifying beneficial ownership, assessing risk and monitoring the relationship. A situational test checks understanding.

Learning outcomes

What your people will be able to do

  • Verify customer identity using official documents and electronic verification tools
  • Classify customers into the right risk categories using a risk-based approach
  • Investigate beneficial ownership using corporate registries and databases
  • Set the purpose of the relationship and the expected transaction profile for monitoring
  • Carry out customer due diligence before onboarding and for high-risk customers
  • Report suspicious activity internally so it can be escalated to the financial intelligence unit
Course contents

2 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Understanding KYC and Customer Due Diligence
2The 4 Step KYC Process and Risk Classification

  1. Understanding KYC and Customer Due Diligence: What KYC and customer due diligence are, why they matter and the legal responsibilities behind them.
  2. The 4 Step KYC Process and Risk Classification: The four steps of KYC, how customers are classified by risk and why accurate verification matters.
A 5Mins certificate of completion for Know Your Customer (KYC) (Global), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Know Your Customer (KYC) (Global).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Onboarding, operations and customer-facing teams in banks, payments and fintech
  • Staff at professional services firms who take on new clients
  • Compliance teams who need a short KYC refresher for the wider business
  • New joiners who need KYC training in their first weeks

Laws covered

  • FATF Recommendations. The international standards on customer due diligence that national KYC rules are built on. The FATF is a standard-setter, and your local law sets the exact requirements.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
Read the ICAB story
ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
See more customer stories
ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
Read the nsave story
★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Global Know Your Customer (KYC) training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

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Free course catalogues

Take the catalogues with you

Free PDF catalogues to share with your compliance lead, your managers or your board.

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Financial services

Global Financial Compliance Catalogue

Specialized compliance training for financial services teams working across borders, covering AML, risk management, customer due diligence and international regulations.

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Compliance

Global Compliance Catalogue

Stay compliant across every market you operate in, with regulatory training covering GDPR, data protection, workplace safety and more.

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Your questions answered

Questions about Global Know Your Customer (KYC) training

How long is the Global Know Your Customer (KYC) course?

It's made up of 2 microlessons, each under 5 minutes. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and complete the situational test. The record is stored in 5Mins for audits.

What does the course cover?

What KYC and customer due diligence are, the legal responsibilities behind them, the four-step KYC process and how customers are classified by risk.

Is this course for a specific country?

No. It teaches KYC principles based on international standards. Your local law and your own risk assessment set the exact requirements. There is also a UK version.

Who needs KYC training?

Anyone who onboards customers or clients, checks identities or monitors accounts, plus the compliance teams who oversee them.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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