Start Free Trial

Know Your Customer (KYC) training

Three microlessons on Know Your Customer under UK rules, from customer due diligence and risk classification to ongoing monitoring and KYC audits, with a situational test and a certificate of completion.

Start free trial
G24.6Capterra4.7
Know Your Customer (KYC) (UK) course preview
3Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

Compliance teams that chose 5Mins

Read their stories
Collingwood nsave ICAB Delamode LOQBOX Kennedys GSK Student Cribs Millennium Hotels Paris Baguette
  • 1Assessments
  • 3Microlessons
  • IncludedCertificate of completion
About this course

What the Know Your Customer (KYC) course covers

This short course covers Know Your Customer (KYC) compliance under UK regulations in three microlessons. It explains KYC and customer due diligence, the KYC process and risk classification, including simplified and enhanced due diligence, and how ongoing monitoring and KYC audits keep customer profiles accurate. A situational test checks understanding.

Learning outcomes

What your people will be able to do

  • Understand and apply KYC and CDD rules within the UK regulatory framework
  • Identify and verify customer identities, beneficial ownership and risk classifications
  • Apply due diligence based on customer risk, including simplified and enhanced due diligence
  • Monitor relationships to detect unusual transactions and keep customer profiles accurate
  • Meet your legal obligations by reporting suspicious activity to help prevent financial crime
  • Audit KYC processes to check compliance and keep risk assessments accurate
Course contents

3 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Introduction to KYC and Customer Due Diligence
2The KYC Process and Risk Classification
3Ongoing Monitoring and KYC Auditing

  1. Introduction to KYC and Customer Due Diligence: What KYC and customer due diligence are, how to apply them and the legal consequences of getting them wrong.
  2. The KYC Process and Risk Classification: The steps of the KYC process, how customers are classified by risk and the due diligence each level needs.
  3. Ongoing Monitoring and KYC Auditing: How ongoing monitoring and regular KYC audits keep profiles accurate, and what non-compliance costs.
A 5Mins certificate of completion for Know Your Customer (KYC) (UK), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Know Your Customer (KYC) (UK).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Onboarding, operations and customer-facing teams in UK banks, payments and fintech
  • Staff at UK professional services firms who take on new clients
  • Compliance teams who need a short KYC refresher for the wider business
  • New joiners who need KYC training in their first weeks

Laws covered

  • Money Laundering Regulations. The UK rules that set customer due diligence, risk assessment and ongoing monitoring duties for regulated businesses. The course explains how KYC fits within them.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
Read the Collingwood story
ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
Read the ICAB story
ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
See more customer stories
ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
Read the nsave story
★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Know Your Customer (KYC) training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

Get a free sample lesson

Use your work email so we can arrange your demo.

We'll use your details to arrange your demo and contact you about 5Mins. See our privacy policy.

Free course catalogues

Take the catalogues with you

Free PDF catalogues to share with your compliance lead, your managers or your board.

Global Financial Compliance Catalogue cover
Financial services

Global Financial Compliance Catalogue

Specialized compliance training for financial services teams working across borders, covering AML, risk management, customer due diligence and international regulations.

UK Compliance Catalogue cover
UK compliance

UK Compliance Catalogue

Built for UK organizations, covering GDPR, RIDDOR, Martyn's Law, employment law and the regulations your team needs day to day.

Global Compliance Catalogue cover
Compliance

Global Compliance Catalogue

Stay compliant across every market you operate in, with regulatory training covering GDPR, data protection, workplace safety and more.

Browse all course catalogues

Your questions answered

Questions about Know Your Customer (KYC) training

How long is the Know Your Customer (KYC) course?

It's made up of 3 microlessons, each under 5 minutes. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and complete the situational test. The record is stored in 5Mins for audits.

What does the course cover?

KYC and customer due diligence under UK rules, the KYC process and risk classification, simplified and enhanced due diligence, ongoing monitoring and KYC audits.

What is the difference between KYC and CDD?

KYC is the overall practice of knowing who your customers are. Customer due diligence is the set of checks within it, scaled to each customer's risk. The first microlesson explains both.

Who needs KYC training?

Anyone who onboards customers or clients, checks identities or monitors accounts, plus the compliance teams who oversee them.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

Keep exploring

Related courses

Financial Services & Regulation

Know Your Customer (KYC) (Global)

2 microlessons View course
Financial Services & Regulation

Enhanced Due Diligence (UK)

5 microlessons View course
Financial Services & Regulation

Anti-Money Laundering & Counter-Terrorist Financing (UK)

7 microlessons View course
Financial Services & Regulation

Suspicious Activity Reporting (UK)

6 microlessons View course
Financial Services & Regulation

Preventing Financial Crime (UK)

7 microlessons View course
Financial Services & Regulation

Financial Sanctions (UK)

5 microlessons View course
All compliance micro coursesBrowse the course collection
Explore 5Mins

More free resources from 5Mins

Course collection5,000+ ready-made micro courses.Explore Course cataloguesFree PDFs to share with your team.Explore Customer success storiesFilms and case studies by industry.Explore WebinarsHR Declassified, AI Declassified and Inside 5Mins.Explore Templates and guidesSkills matrix templates and how-to guides.Explore BlogGuides on compliance, AI and leadership.Explore
Get started

Give your people compliance training they'll actually enjoy

Assign Know Your Customer (KYC) and 5,000+ other micro courses in minutes, or turn your own policies into microlessons with AI Studio.

Start free trial