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Client Money Protection (CASS) training

Six microlessons on protecting client money under the FCA's CASS rules: segregation, trust accounts, risk transfer, day-to-day controls, reconciliations and governance, with situational tests and a certificate of completion.

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Client Money Protection (CASS) (UK) course preview
6Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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  • 2Assessments
  • 6Microlessons
  • IncludedCertificate of completion
About this course

What the Client Money Protection (CASS) course covers

This course covers client money protection under the FCA's Client Assets sourcebook (CASS) in six microlessons. It explains what client money is, how to segregate it from the firm's own money, the types of trust account and how risk transfer works for insurance intermediaries. Learners then see how to run client accounts day to day, carry out client money calculations and reconciliations, and keep governance strong. It suits investment firms, insurance intermediaries and anyone who handles client funds.

Learning outcomes

What your people will be able to do

  • Explain why client money protection matters and the CASS rules behind it
  • Segregate client funds from firm money and manage trust accounts
  • Recognize risk transfer arrangements and the different trust account types
  • Set up and run client accounts with good records and controls
  • Carry out client money calculations and reconciliations accurately
  • Spot common compliance errors and improve controls over time
Course contents

6 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Introduction to Client Money & CASS
2Segregation Basics
3Insurance Case Study: Risk Transfer vs Trust Accounts
4Day-to-Day Handling: Accounts, Records & Controls
5Client Money Calculations & Reconciliations
6Staying Compliant: Governance, Errors & Continuous Improvement

  1. Introduction to Client Money & CASS: What client money is and why CASS exists.
  2. Segregation Basics: Keeping client money separate and the trust account types.
  3. Insurance Case Study: Risk Transfer vs Trust Accounts: Risk transfer and statutory or non-statutory trusts.
  4. Day-to-Day Handling: Accounts, Records & Controls: Account setup, transactions and record keeping.
  5. Client Money Calculations & Reconciliations: Reconciliations and how to resolve discrepancies.
  6. Staying Compliant: Governance, Errors & Continuous Improvement: Governance, common pitfalls and continuous improvement.
A 5Mins certificate of completion for Client Money Protection (CASS) (UK), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Client Money Protection (CASS) (UK).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Finance, treasury and client money operations teams
  • Staff at investment firms and insurance intermediaries
  • CASS oversight and compliance teams
  • Senior managers responsible for client assets

Laws covered

  • FCA Client Assets sourcebook (CASS). CASS 5 covers client money held by insurance intermediaries, including risk transfer and statutory and non-statutory trusts. CASS 7 covers client money held by investment firms, including segregation, calculations and reconciliations.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
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ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
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ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
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★ Free sample lesson

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Interested in Client Money Protection (CASS) training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

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Free course catalogues

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Free PDF catalogues to share with your compliance lead, your managers or your board.

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Global Financial Compliance Catalogue

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UK compliance

UK Compliance Catalogue

Built for UK organizations, covering GDPR, RIDDOR, Martyn's Law, employment law and the regulations your team needs day to day.

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Global Compliance Catalogue

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Your questions answered

Questions about Client Money Protection (CASS) training

How long is the Client Money Protection course?

It's made up of 6 microlessons, each under 5 minutes. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and the situational tests. The record is stored in 5Mins for audits.

Does the course cover insurance intermediaries?

Yes. The third microlesson is an insurance case study on risk transfer and trust accounts under CASS 5, alongside the CASS 7 rules for investment firms.

Is this course right for payment and e-money firms?

Payment and e-money firms follow the safeguarding rules instead. See Safeguarding Client Money for Payment Institutions: CASS 15 and FCA Safeguarding for Payment and E-Money Firms (UK).

Who should take this course?

Anyone who handles, records, reconciles or oversees client money, from operations and finance to compliance and senior managers.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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