CASS 15 Safeguarding training

Six microlessons on CASS 15, the FCA's safeguarding regime for payment and e-money institutions: relevant funds, segregation, insurance or guarantees, daily handling, reconciliations and governance, with situational tests and a certificate of completion.

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Safeguarding Client Money for Payment Institutions: CASS 15 course preview
6Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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  • 2Assessments
  • 6Microlessons
  • IncludedCertificate of completion
About this course

What the CASS 15 Safeguarding course covers

This course covers CASS 15, the FCA's safeguarding regime for payment and e-money institutions, in six microlessons. CASS 15 took effect on 7 May 2026 and raises the bar on protecting customer funds. The course explains what counts as relevant funds, how segregation into a dedicated safeguarding account works and the choice between segregation and the insurance or comparable guarantee method. It then covers receiving, holding and paying out relevant funds, daily reconciliations and the safeguarding resource calculation, and the governance, common errors and reporting duties that keep customer money safe.

Learning outcomes

What your people will be able to do

  • Define relevant funds and the safeguarding timeframe under CASS 15
  • Segregate customer funds into designated safeguarding accounts by the next business day
  • Assess insurance or comparable guarantees against the coverage, cancellation and FCA notification conditions
  • Receive, allocate, record and pay out relevant funds with dual authorization and documentation
  • Run daily internal and external reconciliations and fix shortfalls immediately
  • Set up governance, reporting, audit readiness and timely FCA notifications
Course contents

6 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Relevant Funds and CASS 15: The Safeguarding Framework
2Segregation Basics for Payment and E-Money Firms
3Safeguarding Methods: Segregation versus Insurance or a Comparable Guarantee
4Day-to-Day Handling: Receiving, Holding and Paying Out Relevant Funds
5Reconciliations and the Safeguarding Resource Calculation
6Governance, Common Errors and Continuous Improvement

  1. Relevant Funds and CASS 15: The Safeguarding Framework: Relevant funds, the safeguarding timeframe and CASS 15.
  2. Segregation Basics for Payment and E-Money Firms: Safeguarding accounts, timing and no mixing of funds.
  3. Safeguarding Methods: Segregation versus Insurance or a Comparable Guarantee: The two safeguarding methods and their conditions.
  4. Day-to-Day Handling: Receiving, Holding and Paying Out Relevant Funds: Receipts, unallocated funds, records and controls.
  5. Reconciliations and the Safeguarding Resource Calculation: Daily reconciliations, shortfalls and surpluses.
  6. Governance, Common Errors and Continuous Improvement: Accountability, common errors, reporting and resolution packs.
A 5Mins certificate of completion for Safeguarding Client Money for Payment Institutions: CASS 15, lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Safeguarding Client Money for Payment Institutions: CASS 15.

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Staff at payment institutions and e-money institutions
  • Finance, treasury and safeguarding operations teams
  • Compliance, risk and internal audit teams
  • Senior managers accountable for safeguarding

Laws covered

  • CASS 15. The FCA's safeguarding rules for payment and e-money institutions, in effect from 7 May 2026, introduced by policy statement PS25/12. They cover relevant funds, safeguarding methods, daily reconciliations, monthly safeguarding returns, annual safeguarding audits and resolution packs.
  • Payment Services Regulations 2017 and Electronic Money Regulations 2011. The legal safeguarding obligations that CASS 15 builds on.
How it runs in 5Mins

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  • EnrollAuto-enroll

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  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

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ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

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Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
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completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
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We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
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training log showing who did what, when, and the pass rate

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  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
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Your questions answered

Questions about CASS 15 Safeguarding training

How long is the CASS 15 course?

It's made up of 6 microlessons, each under 5 minutes. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and the situational tests. The record is stored in 5Mins for audits.

When did CASS 15 take effect?

CASS 15 took effect on 7 May 2026. The first microlesson explains what it requires and which firms are in scope.

What are relevant funds?

The money a payment or e-money institution receives from or for its customers, which it must safeguard and keep apart from its own money. The first two microlessons explain the definition and the safeguarding timeframe.

Who should take this course?

Anyone at a payment or e-money institution who receives, records, reconciles or oversees customer funds, plus compliance and the senior managers accountable for safeguarding.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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