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FCA Safeguarding for Payment and E-Money Firms training

Six microlessons on the FCA's safeguarding regime for payment and e-money firms introduced by PS25/12: scope and methods, D+1 reconciliation, resolution packs, monthly returns, audits and senior manager governance, with situational tests and a certificate of completion.

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FCA Safeguarding for Payment and E-Money Firms (UK) course preview
6Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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  • 2Assessments
  • 6Microlessons
  • IncludedCertificate of completion
About this course

What the FCA Safeguarding for Payment and E-Money Firms course covers

This course explains how the FCA's safeguarding regime, introduced by policy statement PS25/12, changes the way payment and e-money institutions must protect customer funds. In six microlessons it covers why the rules needed to change, which firms and funds are in scope, the permitted safeguarding methods, the D+1 reconciliation requirement, resolution packs and third-party due diligence, monthly safeguarding returns and annual audits, and the governance duties of senior managers.

Learning outcomes

What your people will be able to do

  • Explain the legal safeguarding obligations, scope and PS25/12 changes
  • Identify relevant funds and choose a compliant safeguarding method
  • Perform D+1 daily reconciliations and escalate or top up unexplained shortfalls
  • Prepare a resolution pack that can be retrieved within 48 hours and run third-party due diligence
  • Manage monthly FCA safeguarding returns and the annual safeguarding audit
  • Put a board-approved policy, a named senior manager and clear escalation in place
Course contents

6 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Why Safeguarding Rules Needed to Change
2Scope, Definitions, and the Safeguarding Methods
3Daily Reconciliation and the D+1 Requirement
4Resolution Packs, Third-Party Due Diligence, and Safeguarding Banks
5Monthly Reporting, Annual Audits, and the FCA's Oversight Powers
6Governance, Senior Management, and the Road Ahead

  1. Why Safeguarding Rules Needed to Change: Customer funds at risk and what PS25/12 changes.
  2. Scope, Definitions, and the Safeguarding Methods: Which firms and funds are in scope, and the permitted methods.
  3. Daily Reconciliation and the D+1 Requirement: Internal and external reconciliations and shortfalls.
  4. Resolution Packs, Third-Party Due Diligence, and Safeguarding Banks: Resolution packs, due diligence and safeguarding banks.
  5. Monthly Reporting, Annual Audits, and the FCA's Oversight Powers: Monthly returns, annual audits and FCA oversight.
  6. Governance, Senior Management, and the Road Ahead: Senior manager accountability and board policy.
A 5Mins certificate of completion for FCA Safeguarding for Payment and E-Money Firms (UK), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for FCA Safeguarding for Payment and E-Money Firms (UK).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Staff at payment institutions and e-money institutions
  • Finance, treasury and operations teams
  • Compliance and risk teams
  • Senior managers and board members accountable for safeguarding

Laws covered

  • FCA policy statement PS25/12 and CASS 15. The FCA's safeguarding regime for payment and e-money institutions, covering safeguarding methods, daily reconciliations, resolution packs, monthly safeguarding returns, annual audits and governance.
  • Payment Services Regulations 2017 and Electronic Money Regulations 2011. The legal obligation to safeguard customer funds.
How it runs in 5Mins

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  • EnrollAuto-enroll

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  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

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compliance completion and pass rate since go-live

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Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

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Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
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completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
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We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

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training log showing who did what, when, and the pass rate

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When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
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Free course catalogues

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Free PDF catalogues to share with your compliance lead, your managers or your board.

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Global Financial Compliance Catalogue

Specialized compliance training for financial services teams working across borders, covering AML, risk management, customer due diligence and international regulations.

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UK compliance

UK Compliance Catalogue

Built for UK organizations, covering GDPR, RIDDOR, Martyn's Law, employment law and the regulations your team needs day to day.

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Your questions answered

Questions about FCA Safeguarding for Payment and E-Money Firms training

How long is the FCA Safeguarding course?

It's made up of 6 microlessons, each under 5 minutes. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and the situational tests. The record is stored in 5Mins for audits.

What is the D+1 requirement?

Firms using the segregation method must segregate relevant funds by the end of the business day after they receive them, backed by daily reconciliations. The third microlesson explains the timing and what to do about shortfalls.

How is this course different from the CASS 15 course?

This course focuses on why the regime changed and the governance, reporting and audit duties it brings. Safeguarding Client Money for Payment Institutions: CASS 15 focuses on day-to-day handling of relevant funds. Many firms assign both.

Who should take this course?

Anyone at a payment or e-money institution who handles or oversees customer funds, plus the senior managers and board members accountable for safeguarding.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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