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Care Certificate training

Ten microlessons that introduce the Care Certificate and walk through its 16 standards, from duty of care and safeguarding to basic life support and infection control, with situational tests and a certificate of completion.

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Care Certificate (England) course preview
10Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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  • 2Assessments
  • 10Microlessons
  • IncludedCertificate of completion
About this course

What the Care Certificate course covers

This course introduces new health and social care support workers in England to the Care Certificate in ten microlessons. It explains what the Care Certificate is, where it came from and why it matters, then walks through its 16 standards, including your role and development, duty of care, equality and human rights, person-centered care, communication, privacy and dignity, nutrition, mental health and dementia awareness, safeguarding adults and children, basic life support, health and safety, handling information, infection control, and learning disability and autism awareness. It closes with how the Care Certificate is assessed and completed in the workplace.

Learning outcomes

What your people will be able to do

  • Explain what the Care Certificate is and why it matters
  • Apply the 16 Care Certificate standards in day-to-day care
  • Recognize, report and respond to safeguarding concerns about adults and children
  • Follow infection prevention and control, including hand hygiene and safe waste handling
  • Handle personal information confidentially under UK GDPR and the Data Protection Act 2018
  • Understand how competence is assessed and signed off in the workplace
Course contents

10 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1What Is the Care Certificate?
2Why the Care Certificate Matters
3Understanding Your Role and Your Development
4Duty of Care, Equality and Human Rights
5Person-Centred Care, Communication and Dignity
6Nutrition, Mental Health and Dementia Awareness
7Safeguarding Adults and Children
8Basic Life Support and Health and Safety
9Information, Infection Control and Inclusion
10Completing the Care Certificate

  1. What Is the Care Certificate?: What the Care Certificate is, where it came from and who it is for.
  2. Why the Care Certificate Matters: Why it matters for the people you support, for you and for your employer.
  3. Understanding Your Role and Your Development: Your role, agreed ways of working and your personal development plan.
  4. Duty of Care, Equality and Human Rights: Duty of care, handling complaints and conflicts, and equality and rights.
  5. Person-Centred Care, Communication and Dignity: Person-centered care, effective communication, privacy and dignity.
  6. Nutrition, Mental Health and Dementia Awareness: Fluids and nutrition, and awareness of mental health and dementia.
  7. Safeguarding Adults and Children: Recognizing, responding to and reporting abuse and neglect.
  8. Basic Life Support and Health and Safety: Basic life support and your health and safety responsibilities.
  9. Information, Infection Control and Inclusion: Handling information, infection prevention and control, and inclusion.
  10. Completing the Care Certificate: How the Care Certificate is assessed and signed off in the workplace.
A 5Mins certificate of completion for Care Certificate (England), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Care Certificate (England).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • New care workers and healthcare assistants in England
  • Support workers starting in a new role
  • Induction leads and assessors
  • Registered managers planning induction

Laws covered

  • The Care Certificate standards. A set of 16 standards that new health and social care support workers in England are expected to meet, with workplace assessment of competence.
  • Health and Safety at Work etc. Act 1974. Employers and employees share duties to keep people safe at work.
  • UK GDPR and the Data Protection Act 2018. Personal and health information must be handled lawfully, kept confidential and stored securely.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
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ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
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ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
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★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Care Certificate training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
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Free course catalogues

Take the catalogues with you

Free PDF catalogues to share with your compliance lead, your managers or your board.

Health & Social Care Compliance Catalogue cover
Health & social care

Health & Social Care Compliance Catalogue

Compliance training for health and social care teams, helping you meet regulatory standards and keep staff, patients and the people you support safe.

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Compliance

Global Compliance Catalogue

Stay compliant across every market you operate in, with regulatory training covering GDPR, data protection, workplace safety and more.

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Your questions answered

Questions about Care Certificate training

How long is the Care Certificate course?

It's made up of 10 microlessons, each under 5 minutes. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and complete the situational tests. The record is stored in 5Mins for audits.

Does this course award the Care Certificate?

No. The course covers the Care Certificate standards and gives a 5Mins certificate of completion. The Care Certificate itself is completed when a workplace assessor confirms the worker's competence against each standard. The tenth microlesson explains how.

How many standards does the Care Certificate have?

16. The course walks through all of them, from understanding your role to learning disability and autism awareness.

Who should take this course?

New health and social care support workers in England, and anyone refreshing their knowledge of the Care Certificate standards.

Can I try the Care Certificate course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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