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Duty of Care training

Six microlessons on duty of care and the 6 Cs, your role and agreed ways of working, safeguarding and balancing safety with people's right to choose, with situational tests and a certificate of completion.

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Duty of Care (UK) course preview
6Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

Compliance teams that chose 5Mins

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Collingwood nsave ICAB Delamode LOQBOX Kennedys GSK Student Cribs Millennium Hotels Paris Baguette
  • 2Assessments
  • 6Microlessons
  • IncludedCertificate of completion
About this course

What the Duty of Care course covers

This course helps care teams understand and meet their duty of care in six microlessons. It covers duty of care as a legal and professional obligation, the 6 Cs (care, compassion, competence, communication, courage and commitment) in practice, your role, codes of conduct and agreed ways of working, how duty of care supports safeguarding, and how to balance safety with people's right to make their own choices.

Learning outcomes

What your people will be able to do

  • Describe the 6 Cs and use them to give compassionate, person-centered care
  • Explain your duty of care and work within your training and competence
  • Recognize and escalate safeguarding concerns, including through whistleblowing
  • Adapt communication to each person's needs
  • Assess risk and follow agreed ways of working
  • Apply Mental Capacity Act principles when someone makes an unwise decision
Course contents

6 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Why Compassionate Care Matters
2The 6 Cs, Part One
3The 6 Cs, Part Two
4Understanding Your Role
5Duty of Care
6Balancing Duty of Care with Individual Rights

  1. Why Compassionate Care Matters: The 6 Cs and duty of care as a legal and professional obligation.
  2. The 6 Cs, Part One: Care, compassion and competence in everyday practice.
  3. The 6 Cs, Part Two: Communication, courage and commitment, including speaking up.
  4. Understanding Your Role: Codes of conduct and agreed ways of working.
  5. Duty of Care: What duty of care means in law and how it supports safeguarding.
  6. Balancing Duty of Care with Individual Rights: Supporting people's choices, including unwise decisions, under the Mental Capacity Act.
A 5Mins certificate of completion for Duty of Care (UK), lying on a desk next to a laptop
Certificate

A certificate for every learner who completes it

Learners finish every microlesson and complete the assessments. 5Mins then issues a certificate of completion for Duty of Care (UK).

  • Certificates and e-signatures stored against each learner
  • Audit-ready records, ready whenever an auditor asks
  • Completion shows on the Compliance Dashboard in real time
Audience and regulation

Who it's for and the law it covers

Who it's for

  • Care workers and support workers
  • Nurses and healthcare assistants
  • New starters in health and social care
  • Team leaders and supervisors

Laws covered

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The fundamental standards set out the care that providers must always deliver.
  • Mental Capacity Act 2005. People are presumed to have capacity and may make decisions that others think are unwise.
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • RepeatRecurrence

    Set the course to repeat, for example every 12 months, and 5Mins re-enrolls people for you.

  • CertifyCertificates

    Certificates and e-signatures are issued and stored for every completion.

  • ProveAudit-ready records

    See who is complete, at risk or overdue on the Compliance Dashboard, and prove it any time.

Customer stories

Compliance teams that swapped chasing for results

Compliance, HR and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

ComplianceCompliance Training Insurance, 205 colleagues 100%

compliance completion and pass rate since go-live

  • ~1 day saved on each compliance course (HR estimate)
  • Automated reminders and reporting

Since go-live, our compliance completion and pass rates are 100%, and it's the quickest we've ever got there. Automated reminders and reporting save us about a day per course.

Laura ChappellLaura ChappellHR Director, Collingwood
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ComplianceCompliance Training Insurance and emergency accommodation 87%

less session time, from 2.5-3 hour sessions to modules of 25 minutes at most

  • 12 monthly sessions a year, up from 3-4
  • 95% content creation time saved

Our compliance sessions used to be two and a half to three hours in a room, and we could fit in three or four a year. Now we cover one topic a month, and I can see exactly what people are retaining.

Lucy WybornLucy WybornDirector of Learning and Development, ICAB
Read the ICAB story
ComplianceCompliance Training Legal services 80%

completion on mandatory training, up from 20%

  • Mobile microlessons finished between calls
  • Manager view of each team's progress

We were sitting at 20% completion on our mandatory training. We're now at 80%. People finish short lessons between calls, on mobile, and managers can see where their teams are, so chasing completion is no longer a one-person job.

Jamie WaltonJamie WaltonGroup Learning and Development Officer, Winn Solicitors
See more customer stories
ComplianceCompliance Training Fintech and digital banking On demand

training log showing who did what, when, and the pass rate

  • Any device phone or laptop, at their own pace
  • Rolling refreshers through the year

When I engage with the FCA, I can show that every team has had training tailored to their role, that it's up to date, and that it runs throughout the year, with a full log of who's done what.

Abdul GofurAbdul GofurHead of Compliance & Anti-Financial Crime, nsave
Read the nsave story
★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Duty of Care training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

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Free course catalogues

Take the catalogues with you

Free PDF catalogues to share with your compliance lead, your managers or your board.

Health & Social Care Compliance Catalogue cover
Health & social care

Health & Social Care Compliance Catalogue

Compliance training for health and social care teams, helping you meet regulatory standards and keep staff, patients and the people you support safe.

UK Compliance Catalogue cover
UK compliance

UK Compliance Catalogue

Built for UK organizations, covering GDPR, RIDDOR, Martyn's Law, employment law and the regulations your team needs day to day.

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Compliance

Global Compliance Catalogue

Stay compliant across every market you operate in, with regulatory training covering GDPR, data protection, workplace safety and more.

Browse all course catalogues

Your questions answered

Questions about Duty of Care training

How long is the Duty of Care course?

It's made up of 6 microlessons, each under 5 minutes. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

Is there a certificate?

Yes. Learners get a certificate of completion once they finish every microlesson and complete the situational tests. The record is stored in 5Mins for audits.

What are the 6 Cs?

Care, compassion, competence, communication, courage and commitment. They describe how to meet your duty of care, and the second and third microlessons explain each one.

What if someone makes an unwise choice?

A person with capacity has the right to make decisions others disagree with. Your duty is to explain the risks, support them, record what happened and escalate concerns where needed. The sixth microlesson covers this.

How often should staff take duty of care training?

Cover it during induction and refresh it regularly. In 5Mins you can set the course to repeat, for example every 12 months.

Can I try the Duty of Care course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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