F&B Essentials training

Four short microlessons on the core skills of front-of-house service, from greeting guests and learning the menu to carrying plates and managing your section.

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Hospitality How-tos: F&B Essentials course preview
4Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

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  • OnlineSelf-paced format
  • 4Microlessons
  • MobileBrowser, iOS and Android apps
About this course

What the F&B Essentials course covers

This course covers food and beverage service essentials in four short microlessons. It's built for servers and front-of-house teams, and covers how to interact with guests and take orders, a fast way to learn the menu, how to carry and serve plates, and how to manage your workflow during service.

Learning outcomes

What your people will be able to do

  • Greet guests and introduce yourself professionally
  • Learn the menu fast so you can answer allergy and pairing questions
  • Use tastings to describe dishes and drinks and suggest pairings
  • Carry several plates safely and hygienically
  • Serve in the right order, by seat number
  • Manage your section with an order book and a steady workflow
Course contents

4 microlessons

Each microlesson is a short, TikTok-style video lesson.

1How to Interact With Guests and Take Orders
2Fast Way to Learn the Menu
3How to Carry and Serve Plates to Guests
4How to Manage Your Workflow as a Server

  1. How to Interact With Guests and Take Orders: Greeting guests, introducing yourself and taking orders with confidence.
  2. Fast Way to Learn the Menu: A fast way to learn the whole menu and answer guest questions.
  3. How to Carry and Serve Plates to Guests: Carrying several plates safely and serving them in the right order.
  4. How to Manage Your Workflow as a Server: Running your section smoothly with full hands in and full hands out.
Audience

Who should take this course

Who it's for

  • New servers and front-of-house staff
  • Bar and restaurant teams who serve food
  • Supervisors training new starters before their first shift
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • ReportTeam Progress Email

    Managers get a regular email with their team's overdue courses and courses due in the next 30 days.

  • EngagePoints and streaks

    Points, streaks and leaderboards keep people coming back to finish.

  • TrackReporting & Insights

    See who has started, finished or is overdue, by person and by team.

Customer stories

Revenue teams that train with 5Mins

Sales, people and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

SalesSales & CS Enablement SaaS 83%

less training time, from 24 hours to 4 hours a quarter

  • 100% voluntary retention, with zero drop-offs
  • Better live sessions, built on short pre-work

Switching to 5Mins cut our online training time from 24 hours to 4 per quarter, and our live sessions got better. We kept 100% voluntary retention and saw zero drop-offs.

Scott BrinkmeyerScott BrinkmeyerLearning and Development Manager, Channable
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SalesSales & CS Enablement Clinical trial payments 95%

less setup time, from 3+ hours per session to one annual setup

  • 100% of manual tracking spreadsheets removed
  • 3+ hours saved on every training session

We wanted our salespeople to have real conversations with customers, built on listening and reflecting. 5Mins takes the pressure off the people delivering the training. It's like the Duolingo of the corporate world.

Richard McCannRichard McCannGlobal VP of Clinical Site Payments & Data Analytics, Greenphire
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SalesSales & CS Enablement Marketing agency, multiple offices 2 weeks

between live sessions, with microlessons and discussion questions sent out before each one

  • Multiple offices and time zones
  • No full days blocked out for training

Blocking out a full day for training was never realistic. Now short lessons and discussion questions go out before each session every two weeks, so people arrive having already done the thinking.

Lucy StilemanLucy StilemanGlobal Director of Campaign Delivery, Interlink
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★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in F&B Essentials training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

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Free course catalogues

Take the catalogues with you

Free PDF catalogues to share with your managers and your team.

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Your questions answered

Questions about F&B Essentials training

How long is the F&B Essentials course?

It's made up of 4 short microlessons. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

What does the course cover?

Interacting with guests and taking orders, learning the menu fast, carrying and serving plates, and managing your workflow as a server.

Who should take F&B Essentials training?

New servers, front-of-house staff and the supervisors who train them.

Does it cover food safety or allergens law?

No. This course covers service skills. For food safety and allergens, pair it with the Food Safety and Food Allergies courses in the compliance library.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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