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Customer story

How BD cut its global HR training program in half with 5Mins

BD moved from one module a month to content every two weeks. The program now runs just under three months instead of five, and participants rated it 4.4 out of 5.

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G24.6 Capterra4.7
Industry
MedTech
Employees
45,000+
Location
Global, HQ in New Jersey, USA
Uses 5Mins for
LXP Reporting & Insights
The results

What changed after adding 5Mins to the program

BD added 5Mins to its global HR training program in 2024. Here is what happened to the schedule and to participant feedback.

50%

shorter training program

BD says it cut the program duration in half.

4.4/5

participant rating

Feedback was overwhelmingly positive, largely driven by digestible, accessible modules.

Every 2 weeks

content release

Replacing one module a month over five months.

Under 3 months

overall program time

Down from five months.

Figures from BD's published case study.

The challengeWith 5Mins

Keeping a multi-month program engagingLearning between sessions, at BD's pace

BD's global HR program ran on theoretical modules and live sessions. Over several months, engagement started to drop.Modules fit alongside BD's existing content, and participants learn on their own time between live sessions.

  • Engagement

    Engagement fading over months

    Engagement dropped over the course of a multi-month global program.

  • Content

    Content that overwhelms

    BD needed content that held interest, was easy to digest and did not overwhelm.

  • Fit

    A program already in motion

    Any solution had to slot into the existing program quickly and flexibly.

  • Pace

    One module a month

    The program ran one module per month over five months.

"When you run a program over a longer period, it's hard to keep people engaged."

Talwinder Singh, Associate Director, Org and Capability, Greater Asia, BD

"The bite-sized modules, combined with the external perspective 5Mins.ai brought, really felt like the missing piece we needed."

Talwinder Singh, Associate Director, Org and Capability, Greater Asia, BD

"We were able to cut the program duration in half, while still moving faster and maintaining the quality of the learning experience."

Talwinder SinghAssociate Director, Org and Capability, Greater Asia, BD
The rollout

How BD fitted 5Mins into the program

BD brought 5Mins in quickly, alongside the content it already had.

  1. Matched to existing content

    The modules aligned with the content BD already used in the program.

  2. Selected and scheduled

    BD chose the modules and scheduled their release so they fit planned sessions.

  3. Released every two weeks

    Content arrived every two weeks, between live sessions, instead of one module a month.

"The team did a great job with a quick turnaround, especially when addressing our specific needs."

Talwinder Singh, Associate Director, Org and Capability, Greater Asia, BD
Beyond the numbers

Visibility and a clear recommendation

BD can follow progress as it happens, and Talwinder recommends other teams try it.

Real-time

tracking of completion and engagement

Analytics let BD follow module completion and engagement across the program.

Talwinder's advice to other L&D teams

"It's a solution that you really have to try to fully appreciate its value."

Talwinder Singh, Associate Director, Org and Capability, Greater Asia, BD
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Your turn

Keep long programs engaging from start to finish

BD shortened a global program without losing quality. Most customers are live in 2-4 weeks.

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