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Uncomfortable Feedback training

Six microlessons, each under 5 minutes, on giving tough feedback with honesty and tact, with a situational test.

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How to Give Uncomfortable Feedback course preview
6Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

Teams that build better leaders with 5Mins

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BDChannableIvy FarmPerkboxCandyspaceMillennium HotelsPayNetGreenphireKudaAZA Finance
  • 1Assessments
  • 6Microlessons
  • MobileBrowser, iOS and Android apps
About this course

What the Uncomfortable Feedback course covers

This course covers difficult feedback in six microlessons, each under 5 minutes. It's built for managers who need to have honest conversations, and covers emotional intelligence, giving negative feedback, tact and diplomacy, moving beyond the compliment sandwich and handling underperformers who want a promotion. It ends with a situational test.

Learning outcomes

What your people will be able to do

  • Use emotional intelligence to improve how you communicate
  • Give negative feedback that is timely, private and focused on results
  • Deliver tough feedback that helps people grow
  • Balance honesty with tact to keep trust
  • Replace the compliment sandwich with clearer feedback
  • Manage the expectations of underperformers who want a promotion
Course contents

6 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1Leading Your Communication With Emotional Intelligence
2Giving Negative Feedback
3How to Give Tough Feedback That Helps People Grow
4Learn Tact and Diplomacy
5Stop Serving Compliment Sandwiches
6How to Deal With Underperforming Team Members Seeking Promotions

  1. Leading Your Communication With Emotional Intelligence: How emotional intelligence and self-awareness shape the way you communicate.
  2. Giving Negative Feedback: Giving negative feedback that is timely, private and focused on results.
  3. How to Give Tough Feedback That Helps People Grow: Turning tough feedback into a conversation about growth.
  4. Learn Tact and Diplomacy: Balancing honesty with tact so feedback keeps trust intact.
  5. Stop Serving Compliment Sandwiches: Why the compliment sandwich fails, and a clearer way to give feedback.
  6. How to Deal With Underperforming Team Members Seeking Promotions: Handling career conversations when performance doesn't yet match ambition.
Audience

Who should take this course

Who it's for

  • Managers who find it hard to give critical feedback
  • Team leads with an underperforming team member
  • New managers giving feedback to former peers
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • ReportTeam Progress Email

    Managers get a regular email with their team's overdue courses and courses due in the next 30 days.

  • EngagePoints and streaks

    Points, streaks and leaderboards keep people coming back to finish.

  • TrackReporting & Insights

    See who has started, finished or is overdue, by person and by team.

Customer stories

Teams that build better leaders with 5Mins

People and L&D leaders on what changed when they moved their leadership training to 5Mins. Pick a team to see what changed.

LeadershipLeadership Development Food technology 20

training days saved across the first-time manager cohort

  • 13 first-time managers trained
  • 1 hour a fortnight, instead of half-day sessions

Getting every manager into a three-hour session was near impossible, so we flipped it: bite-sized lessons first, then one hour together every two weeks. Our managers now bring me solutions, not problems.

Debra SymeDebra SymeChief People Officer, Ivy Farm
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LeadershipLeadership Development SaaS 83%

less leadership training time, from 24 hours to 4 hours a quarter

  • 100% voluntary retention
  • Zero drop-offs from the program

Switching to 5Mins cut our online training time from 24 hours to 4 per quarter, and our live sessions got better. We kept 100% voluntary retention and saw zero drop-offs.

Scott BrinkmeyerScott BrinkmeyerLearning and Development Manager, Channable
Read the Channable story
LeadershipLeadership Development MedTech, 45,000+ employees 50%

shorter program, from 5 months to under 3

  • 4.4/5 program rating from participants
  • 2 weeks between modules, instead of a month

5Mins was the missing piece in our global HR program. Releasing a module every two weeks instead of every month cut the program from five months to just under three, without losing quality.

Talwinder SinghTalwinder SinghAssociate Director, Org and Capability, Greater Asia, BD
Read the BD story
★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Uncomfortable Feedback training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

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Free course catalogues

Take the catalogue with you

Free PDF catalogues to share with your managers and your team.

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Leadership Catalogue

Develop tomorrow's leaders with expert-built leadership and management training.

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Your questions answered

Questions about Uncomfortable Feedback training

How long is the Uncomfortable Feedback course?

It's made up of 6 microlessons, each under 5 minutes, plus a situational test. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

How are learners assessed?

The course ends with a situational test: a realistic workplace scenario, with questions on how you would handle it.

What does the course cover?

Emotional intelligence, giving negative feedback, tact and diplomacy, why the compliment sandwich fails and how to handle an underperformer who wants a promotion.

Who should take Uncomfortable Feedback training?

Managers and team leads who need to give critical feedback, especially to someone who is underperforming.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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