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Closing Playbook training

Nine microlessons, each under 5 minutes, on closing more deals, from silent prospects and buying signals to finding the decision maker.

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The Closing Playbook course preview
9Short, TikTok-style microlessonsIn the browser or the iOS and Android apps

Revenue teams that chose 5Mins

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ChannableCandyspacePerkboxCoinbaseKudaMollieHoliday ExtrasdLocalDoctifyCushon
  • 1Assessments
  • 9Microlessons
  • MobileBrowser, iOS and Android apps
About this course

What the Closing Playbook course covers

This course covers closing in nine microlessons, each under 5 minutes. It's built for sellers who want to turn late-stage deals into signed contracts, and covers the goodnight kiss close, silent prospects, keeping price talks off email, the "Is that fair?" question, finding the decision maker, self-discovery with customer proof, social proof, buying signals and how competitor mentions affect win rates. It ends with a situational test about a prospect who goes quiet after a proposal.

Learning outcomes

What your people will be able to do

  • Use a simple closing technique that fits most deals
  • Re-engage prospects who go silent
  • Keep price negotiation out of email
  • Find and engage the real decision maker
  • Use customer proof and social proof to raise close rates
  • Read buying signals and act on them
Course contents

9 microlessons

Each microlesson is a short, TikTok-style video lesson, with knowledge checks along the way.

1The Midnight Kiss
2The Sound of Silence
3Avoid Pricing Negotiation via Email
4Is That Fair?
5Finding the Decision Maker
6Invoke Self Discovery
7The Truth Behind Social Proof Techniques
8Identifying Buying Signals
9Win Rates

  1. The Midnight Kiss: The goodnight kiss close, and how to end every meeting with a next step.
  2. The Sound of Silence: What to do when a prospect goes quiet, and how to qualify them again.
  3. Avoid Pricing Negotiation via Email: Why price negotiation belongs on a call, not in an email.
  4. Is That Fair?: Using 'Is that fair?' to set the purpose of a meeting and win commitment.
  5. Finding the Decision Maker: Finding the real decision maker before the deal stalls.
  6. Invoke Self Discovery: A five-step way to help customers discover the problem for themselves.
  7. The Truth Behind Social Proof Techniques: Using customer stories as social proof without hurting your close rate.
  8. Identifying Buying Signals: Spotting buying signals and responding at the right moment.
  9. Win Rates: How and when competitor mentions affect your win rate.
Audience

Who should take this course

Who it's for

  • Account executives with late-stage deals
  • Sales managers coaching reps on closing
  • Founders who close their own deals
How it runs in 5Mins

Assign it once, then let 5Mins do the chasing

Every course in the 5Mins library runs on the same zero-admin engine.

  • EnrollAuto-enroll

    Enroll people automatically from your HR system, with 100+ HRIS platforms supported.

  • RemindReminders

    Nudges by email, Slack, Microsoft Teams and push until the course is done.

  • ReportTeam Progress Email

    Managers get a regular email with their team's overdue courses and courses due in the next 30 days.

  • EngagePoints and streaks

    Points, streaks and leaderboards keep people coming back to finish.

  • TrackReporting & Insights

    See who has started, finished or is overdue, by person and by team.

Customer stories

Revenue teams that train with 5Mins

Sales, people and L&D leaders on what changed when they moved their training to 5Mins. Pick a team to see what changed.

SalesSales & CS Enablement SaaS 83%

less training time, from 24 hours to 4 hours a quarter

  • 100% voluntary retention, with zero drop-offs
  • Better live sessions, built on short pre-work

Switching to 5Mins cut our online training time from 24 hours to 4 per quarter, and our live sessions got better. We kept 100% voluntary retention and saw zero drop-offs.

Scott BrinkmeyerScott BrinkmeyerLearning and Development Manager, Channable
Read the Channable story
SalesSales & CS Enablement Clinical trial payments 95%

less setup time, from 3+ hours per session to one annual setup

  • 100% of manual tracking spreadsheets removed
  • 3+ hours saved on every training session

We wanted our salespeople to have real conversations with customers, built on listening and reflecting. 5Mins takes the pressure off the people delivering the training. It's like the Duolingo of the corporate world.

Richard McCannRichard McCannGlobal VP of Clinical Site Payments & Data Analytics, Greenphire
Read the Greenphire story
SalesSales & CS Enablement Marketing agency, multiple offices 2 weeks

between live sessions, with microlessons and discussion questions sent out before each one

  • Multiple offices and time zones
  • No full days blocked out for training

Blocking out a full day for training was never realistic. Now short lessons and discussion questions go out before each session every two weeks, so people arrive having already done the thinking.

Lucy StilemanLucy StilemanGlobal Director of Campaign Delivery, Interlink
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★ Free sample lesson

See 5Mins in action with a free sample lesson

Interested in Closing Playbook training? Request a free sample lesson, book a short demo with our team, and we'll share your sample lessons after the call.

  • Real microlessons from our library
  • A short demo with our team
  • No card needed

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Free course catalogues

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Free PDF catalogues to share with your managers and your team.

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Your questions answered

Questions about Closing Playbook training

How long is the Closing Playbook course?

It's made up of 9 microlessons, each under 5 minutes, plus a situational test. Learners can finish it in one sitting or spread it over a few days, and 5Mins sends reminders until it is done.

How are learners assessed?

The course ends with a situational test: a realistic sales scenario, with questions on how you would handle it.

What does the course cover?

A go-to closing technique, silent prospects, pricing over email, the "Is that fair?" question, decision makers, self-discovery, social proof, buying signals and competitor mentions.

Who should take Closing Playbook training?

Account executives, founders and sales managers who want to close more of the deals they work.

Can I try the course first?

Yes. Request a free sample lesson and book a short demo with our team. After your demo, we'll share sample lessons with you so you can see the format for yourself.

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