What does the SM&CR and conduct collection cover?

Courses on the Conduct Rules for senior managers and certified staff, individual accountability, systems and controls (SYSC), training and competence, non-financial misconduct, Consumer Duty, Treating Customers Fairly, complaints, vulnerable customers, conflicts of interest and whistleblowing.

Is there separate training for senior managers and certified staff?

Yes. There are separate Conduct Rules and SM&CR courses for senior managers and for certified staff, plus a course on meeting the Conduct Rules in solo-regulated firms.

Do the courses cover recent FCA changes?

Yes. The collection includes Consumer Duty 2026 Update and The New Non-Financial Misconduct Rule, and our compliance content is kept up to date as regulations change.

Are the courses accredited?

Yes. Our compliance micro courses are accredited, and every learner who completes a course gets a certificate of completion.

Can I see an SM&CR micro course before we buy?

Yes. Get a free sample lesson: book a short demo, and after the call we will share sample lessons so you can see the format for yourself.

SM&CR and Conduct Training Courses

SM&CR and conduct micro courses

Accredited micro courses on the Senior Managers and Certification Regime, the FCA Conduct Rules, Consumer Duty and fair customer outcomes, for senior managers, certified staff and everyone in between.

4.6

4.7

Financial services

Global Financial Compliance Catalogue

Specialized compliance training for financial services teams working across borders, covering AML, risk management, customer due diligence and international regulations.